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MAC Solutions offers training to complement our service offering in Alarm Management. The goal is to accelerate the learning curve to ensure you maximise the value received from our products. We offer standard courses, however additional courses are available which can be tailored to address your specific requirements. Our courses can be delivered at our modern training facilities in Chesterfield. Alternatively, training can also be scheduled onsite providing adequate facilities are available.

We have carefully created the following courses which are designed to enhance your ability to manage alarms:


Alarm Management Operator Training Course (1 Day)

It is often the case that operators believe “alarm management is done to them”, or “it’s not our problem, what can I do about it?

In reality, although they may not believe it; the operator is fundamental to the effective management and operation of alarm systems on your facility. It is essential to gain the ‘buy in’ of your operators if you wish to ensure a successful alarm management journey. Your operators will be more productive and significantly less stressed if your alarm system is working optimally. Our operator training course will explain to your operations staff why alarms are important and alarm management is necessary and what their roles and responsibilities are.

Operator training includes:

  • Why do we need alarm management?
  • The operator’s role in alarm management
  • Managing nuisance alarms

We have two options available to you for operator training.

Option 1:

We can deliver our standard operator training course to you on your site. In order to ensure all your operators are trained, this can be scheduled to suit your shift patterns.

Option 2:

We can work with you to create a customised training course for your operations staff, which includes specific references and guidance to your alarm management documentation and activities.

 Request information

Alarm Management Practitioner Training Course (2 Days)

Course Pre-requisite: Basic understanding of Process and Control systems.

For a site to be safe and operationally effective, the alarm system(s) need to be managed and operated in a structured and consistent manner, best illustrated in the different phases of the full alarm management life cycle. With an appropriately managed and operated alarm system, you can be confident that when critical events occur, your operators are in a position to take the appropriate response.

However; as systems evolve through modification or replacement, process conditions vary or your staff change, the alarm system WILL degrade if not managed correctly.

Our alarm management training course is aimed at providing you with all the information and guidance you require, to successfully implement alarm management within your company thus providing a basis for the ongoing safe and efficient operation of your plant.

Amongst the topics included in our course are:

  • Fundamentals of alarm management
  • Benefits of alarm management with regard to your legislative and regulatory obligations
  • Creation of an Alarm Philosophy and associated documentation
  • Alarm design principles
  • Benchmarking, auditing and assessing your system
  • Alarm rationalisation and implementation
  • Nuisance alarm remediation
  • Advanced alarm handling 

To fulfil your training requirements, we have three options available to you:

Option 1:

We offer a public training course which is scheduled twice yearly. Please contact us for the next scheduled dates.

Option 2:

We can deliver our unmodified public training course to you on your site, should this be more effective for you. This may be a consideration for you if you have a number of people within your organisation who would benefit from alarm management training.

Option 3:

We can work with you to create a customised alarm management training course, based on our public course; which either you or our consultants can deliver across your organisation. This is particularly effective in delivering a consistent view on the management of alarms in multi-site or global organisations.

 Request information

ProcessVue Administrator Training (1 Day)

Course Pre-requisite:

  • ProcessVue Operator / User Training.
  • Sound technical knowledge of Microsoft operating systems software and databases.

On completion of this course the user will have a good understanding of the basic functions, architecture, configuration and administration of ProcessVue.

This further includes use of:

  • Archiver
  • Collector Configurator
  • Web Client
  • New Data Sources
  • Change of parsing rules
  • Administration of New Users

 Request information

ProcessVue Operator / User Training (1 Day)

This course is specifically designed for operations staff with the goal of understanding the screens and navigation of ProcessVue SOE. It covers using the interface for searching, filtering and exporting of alarms and events from the SOE (Sequence of Events).

For ProcessVue Analyser we provide training to use the interface for report generation and export. 

At the end of this course the user will be able to:

  • Confidently navigate through the ProcessVue interface
  • Quickly and efficiently use filters to find important alarms and events
  • Export alarms and events to various file formats
  • Use the Frequency Analysis option
  • Export charts from the Frequency Analysis page
  • Use the real-time dashboards
  • Use the EEMUA 191 based KPI reports
  • Export reports to various file formats
  • Apply filters to the reports

Due to the intuitive and simple to use interface, only 1 day is required for this training.

 Request information

ProcessVue e-learning Portal

A flexible online training portal that allows you to log in and learn how to use the ProcessVue software whenever and wherever you like. Learn all about the ProcessVue systems in just a few hours with our intuitive, focused courses.

  • Learn at your own pace.
  • Learn in your own time.
  • Access courses as many times as you wish.
  • Save time, travel, money and the environment when compared to traditional classroom based learning.

Relevant questions are asked throughout each course and a certificate is generated on successful completion. The portal only covers the ProcessVue SOE software currently, but this will be expanded to cover the full suite over the coming months, topics that will be covered include:

  • Using ProcessVue Analyser.
  • Using ProcessVue Guardian.
  • Alarm Rationalisation.

Please get in touch for more information and pricing.

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